CO
Cecil O
1 reviews | Active since Sept 2024
03 Sept 2024, 22:32
Dining Room Chairs
I bought various pieces of furniture include 12 dining room chairs. These chairs were top of the range and therefore quite expensive. A few days after delivery we noticed a minor problem with the stitching on one and another chair was noise. Cielo replaced both chairs without hesitation.
Helpful (0)
Replies (1)0
Replies (1)
Cielo's replyOfficial
04 Sept 2024, 08:04Dear Cecil,
Thank you for your positive feedback.
We apologize for the initial challenges you faced with the stitching and creaking of the chairs.
We are pleased that our customer care department could swiftly and without hesitation proceed to exchange your chairs.
We appreciate your support and we look forward to servicing you again soon.
Kind Regards,
Customer Service Team
Thank you for your positive feedback.
We apologize for the initial challenges you faced with the stitching and creaking of the chairs.
We are pleased that our customer care department could swiftly and without hesitation proceed to exchange your chairs.
We appreciate your support and we look forward to servicing you again soon.
Kind Regards,
Customer Service Team
Cielo's reply04 Sept 2024, 08:04
Official
Dear Cecil,
Thank you for your positive feedback.
We apologize for the initial challenges you faced with the stitching and creaking of the chairs.
We are pleased that our customer care department could swiftly and without hesitation proceed to exchange your chairs.
We appreciate your support and we look forward to servicing you again soon.
Kind Regards,
Customer Service Team
Thank you for your positive feedback.
We apologize for the initial challenges you faced with the stitching and creaking of the chairs.
We are pleased that our customer care department could swiftly and without hesitation proceed to exchange your chairs.
We appreciate your support and we look forward to servicing you again soon.
Kind Regards,
Customer Service Team