MD
Mabanga, Duduzile
1 reviews | Active since Sept 2023
03 Sept 2023, 17:52
Delivery time time poor
We purchased three items at the Mbombela store, on 17 July. We are disappointed that to this day 3 September we have received only one item. The other two are yet to be delivered. I must say the the turnaround time was long, not sure whether it’s at this specific store or just generally long.
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Cielo's replyOfficial
04 Sept 2023, 10:51Good day Duduzile
Thank you for reaching out to us regarding your recent purchase. We sincerely apologize for the inconvenience you've experienced with the delivery of your items.
Our team is currently investigating the delay in delivering the remaining two items from your order. We will make every effort to resolve this issue promptly and ensure you receive your items as soon as possible.
Thank you for choosing us as your shopping destination. We look forward to making your future experiences with us more enjoyable.
Kind Regards
Customer Care Dept
Thank you for reaching out to us regarding your recent purchase. We sincerely apologize for the inconvenience you've experienced with the delivery of your items.
Our team is currently investigating the delay in delivering the remaining two items from your order. We will make every effort to resolve this issue promptly and ensure you receive your items as soon as possible.
Thank you for choosing us as your shopping destination. We look forward to making your future experiences with us more enjoyable.
Kind Regards
Customer Care Dept
Best regards,
Cielo's reply04 Sept 2023, 10:51
Official
Good day Duduzile
Thank you for reaching out to us regarding your recent purchase. We sincerely apologize for the inconvenience you've experienced with the delivery of your items.
Our team is currently investigating the delay in delivering the remaining two items from your order. We will make every effort to resolve this issue promptly and ensure you receive your items as soon as possible.
Thank you for choosing us as your shopping destination. We look forward to making your future experiences with us more enjoyable.
Kind Regards
Customer Care Dept
Thank you for reaching out to us regarding your recent purchase. We sincerely apologize for the inconvenience you've experienced with the delivery of your items.
Our team is currently investigating the delay in delivering the remaining two items from your order. We will make every effort to resolve this issue promptly and ensure you receive your items as soon as possible.
Thank you for choosing us as your shopping destination. We look forward to making your future experiences with us more enjoyable.
Kind Regards
Customer Care Dept
Best regards,