H
Heinrich
1 reviews | Active since Oct 2022
10 Oct 2023, 15:15
Customer service was fantastic
Purchased some furniture from Cielo. The one item was delivered damaged when unpacked. I reported it to their customer service and was replaced within 2 days. Thank you for great service.
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Cielo's replyOfficial
10 Oct 2023, 18:40Good day Heinrich
Thank you for the 5-star review.
We're glad to hear that we provided you with great service when one of the items you purchased arrived damaged.
Swiftly replacing the damaged item within just 2 days is a sign of our commitment to customer satisfaction and product quality.
Kind Regards
Customer Service Team
Thank you for the 5-star review.
We're glad to hear that we provided you with great service when one of the items you purchased arrived damaged.
Swiftly replacing the damaged item within just 2 days is a sign of our commitment to customer satisfaction and product quality.
Kind Regards
Customer Service Team
Cielo's reply10 Oct 2023, 18:40
Official
Good day Heinrich
Thank you for the 5-star review.
We're glad to hear that we provided you with great service when one of the items you purchased arrived damaged.
Swiftly replacing the damaged item within just 2 days is a sign of our commitment to customer satisfaction and product quality.
Kind Regards
Customer Service Team
Thank you for the 5-star review.
We're glad to hear that we provided you with great service when one of the items you purchased arrived damaged.
Swiftly replacing the damaged item within just 2 days is a sign of our commitment to customer satisfaction and product quality.
Kind Regards
Customer Service Team