S
Simelane
1 reviews | Active since Jul 2021
27 Jul 2021, 10:39
Customer service for refund
I recently returned a dining chair at Cielo for a refund but the return was outside the stipulated 14day return policy. I was refunded in no time with no problems and at all The customer service agent Pelisa was astounding in handling my claim. She was extremely friendly and helpful
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Cielo's replyOfficial
29 Jul 2021, 17:04Good day Simelane,
Thank you so much for the excellent review.
We are delighted to know that Pelisa managed to assist you in the manner in which she did. We are sure to provide her with the recognition she deserves.
We look forward to seeing you again.
May you have a wonderful day.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We are delighted to know that Pelisa managed to assist you in the manner in which she did. We are sure to provide her with the recognition she deserves.
We look forward to seeing you again.
May you have a wonderful day.
Kind regards,
Customer Care
Cielo's reply29 Jul 2021, 17:04
Official
Good day Simelane,
Thank you so much for the excellent review.
We are delighted to know that Pelisa managed to assist you in the manner in which she did. We are sure to provide her with the recognition she deserves.
We look forward to seeing you again.
May you have a wonderful day.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We are delighted to know that Pelisa managed to assist you in the manner in which she did. We are sure to provide her with the recognition she deserves.
We look forward to seeing you again.
May you have a wonderful day.
Kind regards,
Customer Care