DD
Dene D
1 reviews | Active since Apr 2021
07 Apr 2021, 08:34
Customer experience
The team @Cielo, helped me quickly and provided a good service when exchanging my damaged item
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Replies (1)
Cielo's replyOfficial
07 Apr 2021, 08:49Good day Dene,
Thank you so much for the excellent review.
We sincerely apologise for the inconvenience caused initially. However, we are delighted to know that the agent managed to have the matter resolved promptly.
We are sure to give the persons responsible, the recognition they deserve.
We hope to see you again very soon.
Have a wonderful day.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We sincerely apologise for the inconvenience caused initially. However, we are delighted to know that the agent managed to have the matter resolved promptly.
We are sure to give the persons responsible, the recognition they deserve.
We hope to see you again very soon.
Have a wonderful day.
Kind regards,
Customer Care
Cielo's reply07 Apr 2021, 08:49
Official
Good day Dene,
Thank you so much for the excellent review.
We sincerely apologise for the inconvenience caused initially. However, we are delighted to know that the agent managed to have the matter resolved promptly.
We are sure to give the persons responsible, the recognition they deserve.
We hope to see you again very soon.
Have a wonderful day.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We sincerely apologise for the inconvenience caused initially. However, we are delighted to know that the agent managed to have the matter resolved promptly.
We are sure to give the persons responsible, the recognition they deserve.
We hope to see you again very soon.
Have a wonderful day.
Kind regards,
Customer Care