AB
Alex B
1 reviews | Active since Mar 2009
23 Apr 2025, 15:35
customer care cares
We were not happy with the alignment of the couch units that we received, and did not look forward to dealing with customer care. But they were great. They asked for some photos showing what we were not happy with and then exchaged the units without argument. I would feel absolutely comfortable purchasing from Cielo again.
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Cielo's replyOfficial
23 Apr 2025, 16:09Dear Alex,
Thank you for your honest feedback.
We're glad our team could turn your negative shopping experience into a positive one.
We look forward to welcoming you back soon.
Kind Regards,
Customer Service Team
Thank you for your honest feedback.
We're glad our team could turn your negative shopping experience into a positive one.
We look forward to welcoming you back soon.
Kind Regards,
Customer Service Team
Cielo's reply23 Apr 2025, 16:09
Official
Dear Alex,
Thank you for your honest feedback.
We're glad our team could turn your negative shopping experience into a positive one.
We look forward to welcoming you back soon.
Kind Regards,
Customer Service Team
Thank you for your honest feedback.
We're glad our team could turn your negative shopping experience into a positive one.
We look forward to welcoming you back soon.
Kind Regards,
Customer Service Team