LF
Lezaan F
1 reviews | Active since Feb 2018
04 Jun 2022, 11:48
Couches not fitting correctly
Delivery was very fast and we received good service. But the couches is a problem. They don't fit together correctly. It doesn't help the delivery is so fast and then the couches need to be sent back for new ones.
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Cielo's replyOfficial
06 Jun 2022, 08:24Dear Lezaan Thank you for your review. We are truly glad for the speedy delivery of your order, however sad to hear of the inconvenience with your order. We therefore would like to apologize for not meeting your expectations in this regard. We in the processing of finalizing the matter at hand. We will communicate to you directly in this regard. We thank you for your patience and consideration. Kind RegardsCustomer Care
Cielo's reply06 Jun 2022, 08:24
Official
Dear Lezaan Thank you for your review. We are truly glad for the speedy delivery of your order, however sad to hear of the inconvenience with your order. We therefore would like to apologize for not meeting your expectations in this regard. We in the processing of finalizing the matter at hand. We will communicate to you directly in this regard. We thank you for your patience and consideration. Kind RegardsCustomer Care