CM
Coetzee M
1 reviews | Active since Jan 2024
02 Jan 2024, 20:29
Couches and coffee table
Products are stunning but to get a response for delivery is beyond frustrating. Tracking site is not working. Feedback as promised does not happen.
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Replies (1)
Cielo's replyOfficial
03 Jan 2024, 12:39Dear Melinda
Thank you for your review.
Thank you for bringing this to our attention, and we sincerely apologize for any frustration you've experienced with the delivery process of your couches and coffee table. We understand the importance of timely communication and efficient tracking.
We are actively working to address the issues you've raised and improve our delivery and communication processes. Your feedback is invaluable in helping us identify areas for enhancement.
Please accept our sincere apologies for any inconvenience this may have caused, and we appreciate your patience and understanding as we work to resolve this matter promptly.
Kind Regards
Customer Care Team
Thank you for your review.
Thank you for bringing this to our attention, and we sincerely apologize for any frustration you've experienced with the delivery process of your couches and coffee table. We understand the importance of timely communication and efficient tracking.
We are actively working to address the issues you've raised and improve our delivery and communication processes. Your feedback is invaluable in helping us identify areas for enhancement.
Please accept our sincere apologies for any inconvenience this may have caused, and we appreciate your patience and understanding as we work to resolve this matter promptly.
Kind Regards
Customer Care Team
Cielo's reply03 Jan 2024, 12:39
Official
Dear Melinda
Thank you for your review.
Thank you for bringing this to our attention, and we sincerely apologize for any frustration you've experienced with the delivery process of your couches and coffee table. We understand the importance of timely communication and efficient tracking.
We are actively working to address the issues you've raised and improve our delivery and communication processes. Your feedback is invaluable in helping us identify areas for enhancement.
Please accept our sincere apologies for any inconvenience this may have caused, and we appreciate your patience and understanding as we work to resolve this matter promptly.
Kind Regards
Customer Care Team
Thank you for your review.
Thank you for bringing this to our attention, and we sincerely apologize for any frustration you've experienced with the delivery process of your couches and coffee table. We understand the importance of timely communication and efficient tracking.
We are actively working to address the issues you've raised and improve our delivery and communication processes. Your feedback is invaluable in helping us identify areas for enhancement.
Please accept our sincere apologies for any inconvenience this may have caused, and we appreciate your patience and understanding as we work to resolve this matter promptly.
Kind Regards
Customer Care Team