PH
Pravin H
1 reviews | Active since Dec 2025
03 Dec 2025, 14:21
Couch
The couch I purchased was a good price. The salesperson was very helpful. The delivery company did not inform me of the day they were coming and pitched up unannounced. The couch legs needed assembly. A week later the couch still gives off a smell. The couch material is causing me and my spouse to have itches.
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Replies (1)
Cielo's replyOfficial
03 Dec 2025, 15:23Good day Pravin
Thank you for taking the time to share your feedback.
We’re pleased to hear that you received great service in-store and found the couch to be well-priced. We would really appreciate the opportunity to look into this further and assist with a suitable resolution. As promised, we have emailed you more information and you will revert back.
Thank you again for bringing this to our attention — your comfort and satisfaction are important to us, and we’re committed to making this right.
Warm regards,
Customer Service Team
Thank you for taking the time to share your feedback.
We’re pleased to hear that you received great service in-store and found the couch to be well-priced. We would really appreciate the opportunity to look into this further and assist with a suitable resolution. As promised, we have emailed you more information and you will revert back.
Thank you again for bringing this to our attention — your comfort and satisfaction are important to us, and we’re committed to making this right.
Warm regards,
Customer Service Team
Cielo's reply03 Dec 2025, 15:23
Official
Good day Pravin
Thank you for taking the time to share your feedback.
We’re pleased to hear that you received great service in-store and found the couch to be well-priced. We would really appreciate the opportunity to look into this further and assist with a suitable resolution. As promised, we have emailed you more information and you will revert back.
Thank you again for bringing this to our attention — your comfort and satisfaction are important to us, and we’re committed to making this right.
Warm regards,
Customer Service Team
Thank you for taking the time to share your feedback.
We’re pleased to hear that you received great service in-store and found the couch to be well-priced. We would really appreciate the opportunity to look into this further and assist with a suitable resolution. As promised, we have emailed you more information and you will revert back.
Thank you again for bringing this to our attention — your comfort and satisfaction are important to us, and we’re committed to making this right.
Warm regards,
Customer Service Team