K
KATLEGO
1 reviews | Active since Sept 2021
02 Sept 2021, 00:42
Correction of incorrect order
One of the salesman made the mistake of ordering an incorrect headboard size for me but when I contacted Cielo about this, I received timeous responses to my query and Pelisa quickly assisted me in the most professional way and just after a week I will be receiving the correct order which was meant to take 4-6 weeks but has been dispatched for delivery already. Thank you so much Cielo for treating me like royalty putting me, the customer first. I love your work. Wherever there is human intervention there is bound to be mistakes now and again but I love how quickly Cielo rectified this in such a professional manner. I am really blown away by your amazing service. Thank you once again.
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Replies (1)Cielo's replyOfficial
03 Sept 2021, 09:15Good day Katlego,
Thank you so much for the excellent review.
We are delighted to know that Pelisa managed to assist you in the manner in which she did.
We are sure to provide Pelisa with the recognition she deserves.
We look forward to seeing you again.
May you have a wonderful day.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We are delighted to know that Pelisa managed to assist you in the manner in which she did.
We are sure to provide Pelisa with the recognition she deserves.
We look forward to seeing you again.
May you have a wonderful day.
Kind regards,
Customer Care
Cielo's reply03 Sept 2021, 09:15
Official
Good day Katlego,
Thank you so much for the excellent review.
We are delighted to know that Pelisa managed to assist you in the manner in which she did.
We are sure to provide Pelisa with the recognition she deserves.
We look forward to seeing you again.
May you have a wonderful day.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We are delighted to know that Pelisa managed to assist you in the manner in which she did.
We are sure to provide Pelisa with the recognition she deserves.
We look forward to seeing you again.
May you have a wonderful day.
Kind regards,
Customer Care
