DS
Daleen S

1 reviews | Active since Jun 2015

04 Sept 2020, 11:51

Client compliment

<div>I recently purchased a pedestal from Cielo. However, when I unboxed it I saw it was badly damaged. I logged a complaint with their customer service and Renuschka assisted me. She kept me informed every step of the way as to where they are with my query! She delivered on what she promised. She called me back when she said she will and processed the paperwork as per our discussion. She arranged that I can collect the replacement item today and even phoned me back to confirm who I need to ask for when collecting the item from the warehouse! </div>

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Replies (1)
Cielo
Cielo's reply05 Sept 2020, 17:46
Official
Dear Daleen

Thank you for your feedback. Daleen I take it, you wanted to give Renuschka a  5-star rating:)

We appreciate your support. We are constantly working at improving our customer experience.

We looking forward to being of service to you again soon.

Warm Regards

Customer Care Department

Best regards,