Cielo...Worst place ever!

Good day,

Today I had the worst customer experience / service ever!

If I had know what I know now, I would never have purchased the couch here.

Its just shocking that Cielo does not offer any after sales service , which was communicated directly in my face by the lady behind the counter at Sanctury Cielo store. She was not even willing to log a support ticket until a manager asked her to. Which I doubt she will actually do.. we will see.

Just pathetic! I should have purchased from Corricraft! My previous couch I purchases there lasted 20 years becaus they were willing to help with after sales "maintenance"...