Cielo’s furniture is great, but their delivery and returns process is terrible

Cielo’s furniture is great, but their delivery and returns process is terrible. We bought a dining set, waited weeks, and received the wrong table. After sending it back, we’re still waiting nearly a month later. We also bought modular couches, which arrived with a poorly repaired cut. We returned those too and are still waiting for the replacement. Cielo needs to fix their delivery and returns process. In today’s market, consumers expect fast delivery, not weeks of waiting. Relying on external couriers has led to long delays and poor communication. We won’t be buying from Cielo again unless they improve. This level of service is unacceptable.