Cielo:Is a NO NO......

Cielo in general and specifically Brooklyn branch is terrible.Unprofessional staff, inadequate and just do not have customer service.

Don’t waste time trying their Head Office or Customer Service to resolve your problem.

They have all sorts of excuses. In 2021 December, they delivered two wrong different couches to my house in Tzaneen and were not bothered to speed up and alter their rigid processes and procedures after they caused the inconvenience due to their staff incompetence.Had to wait for ages for a redelivery.

This time, their Assistant Manager in Brooklyn Branch blatantly **** to me that the chairs that I bought will be delivered assembled, when I engaged her, it was all sorts of excuses.

When I reported this to the Customer Services, they too gave me all sorts of excuses, they were never bothered about their store Assistant Manager who **** because she wanted to make a sale.

To my shock, they wanted me to return their delivered box of unassembled chairs in my private car and have the chairs assembled and put them back in my car back home.

Shocking, I had paid these people delivery fee, my money down the drain.

It would seem they use all sorts of tricks because most Cielo reviews that I read don’t look good.

Avoid Cielo at all costs, there are many other competitors.