PJvR
Paul Janse van Rensburg
1 reviews | Active since Jul 2020
27 Jul 2020, 19:29
Cielo Wheco bad
Not sure how this business can still exist. No after-sale service. Management is nowhere to be found. The worst ever courier entity delivers only half the items. Items damaged as well. Some staff are trying and my deepest sympathy to them. The directors and shareholders should not sit and watch from sideline.
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Cielo's replyOfficial
28 Jul 2020, 09:57Dear Paul
Thank you for your review.
Please accept our sincere apologies for the inconvenience and any delay with the shipment of your order. We are extremely challenged by the local and global impact on trade during this crises, hence delay in our shipment and consignment of goods. We can assure you that we take every complaint seriously and that we are actively working on ways to meet our customers expectation.
We will contact you with further information regarding your back order.
We thank you for your patience and consideration in this regard.
Regards
Customer Care Department
Thank you for your review.
Please accept our sincere apologies for the inconvenience and any delay with the shipment of your order. We are extremely challenged by the local and global impact on trade during this crises, hence delay in our shipment and consignment of goods. We can assure you that we take every complaint seriously and that we are actively working on ways to meet our customers expectation.
We will contact you with further information regarding your back order.
We thank you for your patience and consideration in this regard.
Regards
Customer Care Department
Cielo's reply28 Jul 2020, 09:57
Official
Dear Paul
Thank you for your review.
Please accept our sincere apologies for the inconvenience and any delay with the shipment of your order. We are extremely challenged by the local and global impact on trade during this crises, hence delay in our shipment and consignment of goods. We can assure you that we take every complaint seriously and that we are actively working on ways to meet our customers expectation.
We will contact you with further information regarding your back order.
We thank you for your patience and consideration in this regard.
Regards
Customer Care Department
Thank you for your review.
Please accept our sincere apologies for the inconvenience and any delay with the shipment of your order. We are extremely challenged by the local and global impact on trade during this crises, hence delay in our shipment and consignment of goods. We can assure you that we take every complaint seriously and that we are actively working on ways to meet our customers expectation.
We will contact you with further information regarding your back order.
We thank you for your patience and consideration in this regard.
Regards
Customer Care Department