Cielo very poor service
After returning goods that were delivered and not what were expected and after numerous email follow-ups I am still not getting a response from this pathetic company on my refund. Their service is beyond a joke and I will never use them again. Poor....poor.....POOR!!!!
Helpful (0)
Replies (3)0
Replies (3)
Cielo's replyOfficial
03 May 2023, 13:41Dear John
Thank you for your review.
We are truly sorry that you’ve had this experience with us.
We would like to apologize for the delay in having your issue resolved.
We will investigate and update you regarding the same. Your issue at hand will be given our utmost and urgent attention.
Kindly accept our apologies for any inconvenience incurred.
Kind Regards
Customer Care
Thank you for your review.
We are truly sorry that you’ve had this experience with us.
We would like to apologize for the delay in having your issue resolved.
We will investigate and update you regarding the same. Your issue at hand will be given our utmost and urgent attention.
Kindly accept our apologies for any inconvenience incurred.
Kind Regards
Customer Care
Cielo's reply03 May 2023, 13:41
Official
Dear John
Thank you for your review.
We are truly sorry that you’ve had this experience with us.
We would like to apologize for the delay in having your issue resolved.
We will investigate and update you regarding the same. Your issue at hand will be given our utmost and urgent attention.
Kindly accept our apologies for any inconvenience incurred.
Kind Regards
Customer Care
Thank you for your review.
We are truly sorry that you’ve had this experience with us.
We would like to apologize for the delay in having your issue resolved.
We will investigate and update you regarding the same. Your issue at hand will be given our utmost and urgent attention.
Kindly accept our apologies for any inconvenience incurred.
Kind Regards
Customer Care
's updateReviewer Update
09 May 2023, 12:47Cielo, your replies are very shallow as to date nothing has been resolved and I have also not been refunded. Emails to your customer support go unanswered. I really cannot understand how you people operate at all.
's update09 May 2023, 12:47
Reviewer Update
Cielo, your replies are very shallow as to date nothing has been resolved and I have also not been refunded. Emails to your customer support go unanswered. I really cannot understand how you people operate at all.
's updateReviewer Update
18 May 2023, 16:35And even on here one gets totally ignored
's update18 May 2023, 16:35
Reviewer Update
And even on here one gets totally ignored