C
Charmaine
1 reviews | Active since Mar 2024
15 Mar 2024, 09:52
Cielo unsuitable product return
I had the most amazing service from the Table Bay Mall branch for the sale my return and then the return procedue and refund process was seamless all thanks and accolades to Vuyolwethu Mate the most amazing customer service agent.She kept me in the loop regarding the process via calls and emails at all times.The tiemelines given where well followed.Well done Vuyo you are an asset to Cielo!!!!
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Cielo's replyOfficial
15 Mar 2024, 15:30Good day Charmaine,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had such a positive encounter at our Table Bay Mall branch and that Vuyolwethu Mate provided exceptional service throughout your return and refund process.
We strive to ensure that every customer receives the highest level of satisfaction, and it's heartwarming to know that Vuyolwethu's dedication and attention to detail made a difference for you. We'll make sure to pass along your kind words to her and the rest of our team.
We truly appreciate your support and look forward to serving you again soon.
Regards
Customer Care Services
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had such a positive encounter at our Table Bay Mall branch and that Vuyolwethu Mate provided exceptional service throughout your return and refund process.
We strive to ensure that every customer receives the highest level of satisfaction, and it's heartwarming to know that Vuyolwethu's dedication and attention to detail made a difference for you. We'll make sure to pass along your kind words to her and the rest of our team.
We truly appreciate your support and look forward to serving you again soon.
Regards
Customer Care Services
Cielo's reply15 Mar 2024, 15:30
Official
Good day Charmaine,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had such a positive encounter at our Table Bay Mall branch and that Vuyolwethu Mate provided exceptional service throughout your return and refund process.
We strive to ensure that every customer receives the highest level of satisfaction, and it's heartwarming to know that Vuyolwethu's dedication and attention to detail made a difference for you. We'll make sure to pass along your kind words to her and the rest of our team.
We truly appreciate your support and look forward to serving you again soon.
Regards
Customer Care Services
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had such a positive encounter at our Table Bay Mall branch and that Vuyolwethu Mate provided exceptional service throughout your return and refund process.
We strive to ensure that every customer receives the highest level of satisfaction, and it's heartwarming to know that Vuyolwethu's dedication and attention to detail made a difference for you. We'll make sure to pass along your kind words to her and the rest of our team.
We truly appreciate your support and look forward to serving you again soon.
Regards
Customer Care Services