GZ
Giborn Z

1 reviews | Active since Mar 2022

07 Mar 2022, 15:15

Cielo Table Bay Mall shopping experience

Venando was very friendly and helpful, providing a wonderful shopping experience. The problem came when I was only informed furniture was not available in the showroom and I had to wait for at least 7 -10 days delivery time. I would have preferred to have been informed this before making my decision to buy. Fortunately, furniture was delivered the following week. Unfortunately, one of the pieces delivered was incorrect and had to start delivering with Customer Care department. Chante Hobbs made the recovery experience seamless as she kept me updated report get to the end, understanding my urgent request to expedite the replacement as I had to travel the out of the country. She is such an asset to your organization.

0
Replies (1)
Cielo
Cielo's reply09 Mar 2022, 10:30
Official
Dear Giborn,

Thank you for the good review.

We are sure to give Chante the recognition that she deserves.

We hope to be of service to you again soon.

Kind Regards
Customer Care