PT
Penny T
1 reviews | Active since Aug 2020
01 Mar 2023, 13:05
Cielo Stoneridge
I have had such a bad experience with Cielo Stoneridge where i was given false information about my account and balance payments. After I received an Invoice of the full balance owed which I paid thinking that is the actual cost. I was told that the Invoice was wrong and that I owe more money. I WILL NEVER EVER BUY FROM CIELO AND I WILL NOT RECCOMEND IT TO ANY OTHYER PEROSN BECAUSE THEY WILL GIVE YOU FALSE INFORMATION,,, BE CAREFUL
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Cielo's replyOfficial
07 Mar 2023, 11:06Dear Penny
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase.
Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery.
We are hoping your dissatisfaction will be eased and that you will consider us again in the near future.
Kind Regards
Customer Care
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase.
Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery.
We are hoping your dissatisfaction will be eased and that you will consider us again in the near future.
Kind Regards
Customer Care
Cielo's reply07 Mar 2023, 11:06
Official
Dear Penny
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase.
Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery.
We are hoping your dissatisfaction will be eased and that you will consider us again in the near future.
Kind Regards
Customer Care
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase.
Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery.
We are hoping your dissatisfaction will be eased and that you will consider us again in the near future.
Kind Regards
Customer Care