AC
Ann C
1 reviews | Active since Oct 2023
10 Oct 2023, 14:56
Cielo Somerset West
Staff Professional and helpful. Would be nice if you could buy all items straight from the store as the chest I bought did not look like that which I saw in the store
Helpful (0)
Replies (1)0
Replies (1)
Cielo's replyOfficial
10 Oct 2023, 15:37Good day Ann
Thank you for the feedback.
It's good to hear that you found our staff to be professional and helpful. Having knowledgeable and supportive staff can greatly enhance the overall shopping experience.
We understand your frustration regarding the discrepancy between the chest you bought and what you saw in the store. This can sometimes happen due to variations in wood or different batches. It's always a good idea to clarify with the staff or check product descriptions and details to ensure you're getting the exact item you want.
Your feedback is valuable, and it's worth sharing this experience so we can address any potential issues with product representation or descriptions, helping to improve the overall shopping experience for customers.
Kind Regards
Customer Service Team
Thank you for the feedback.
It's good to hear that you found our staff to be professional and helpful. Having knowledgeable and supportive staff can greatly enhance the overall shopping experience.
We understand your frustration regarding the discrepancy between the chest you bought and what you saw in the store. This can sometimes happen due to variations in wood or different batches. It's always a good idea to clarify with the staff or check product descriptions and details to ensure you're getting the exact item you want.
Your feedback is valuable, and it's worth sharing this experience so we can address any potential issues with product representation or descriptions, helping to improve the overall shopping experience for customers.
Kind Regards
Customer Service Team
Cielo's reply10 Oct 2023, 15:37
Official
Good day Ann
Thank you for the feedback.
It's good to hear that you found our staff to be professional and helpful. Having knowledgeable and supportive staff can greatly enhance the overall shopping experience.
We understand your frustration regarding the discrepancy between the chest you bought and what you saw in the store. This can sometimes happen due to variations in wood or different batches. It's always a good idea to clarify with the staff or check product descriptions and details to ensure you're getting the exact item you want.
Your feedback is valuable, and it's worth sharing this experience so we can address any potential issues with product representation or descriptions, helping to improve the overall shopping experience for customers.
Kind Regards
Customer Service Team
Thank you for the feedback.
It's good to hear that you found our staff to be professional and helpful. Having knowledgeable and supportive staff can greatly enhance the overall shopping experience.
We understand your frustration regarding the discrepancy between the chest you bought and what you saw in the store. This can sometimes happen due to variations in wood or different batches. It's always a good idea to clarify with the staff or check product descriptions and details to ensure you're getting the exact item you want.
Your feedback is valuable, and it's worth sharing this experience so we can address any potential issues with product representation or descriptions, helping to improve the overall shopping experience for customers.
Kind Regards
Customer Service Team