Cielo - shocking service

It is unfortunate to say but I am totally fed up with the customer service of Cielo in general. Their inability to ensure the correct items that you purchased is timeously delivered is beyond their operational delivery. We purchased pool loungers and have had to return the items back on two occasions. Yes they got the delivery mixed up twice. The customer service is pathetic and nobody at Table Bay Mall branch is at all interested in customer satisfaction and willing to give a senior manager’s contact details at Cielo HQ. Cannot believe how such a company can operate like this in this economic climate. They should be wanting to assist their customers with open arms.