1 reviews | Active since Sept 2018
Cielo sells out of stock goods- you will wait for weeks to months for your goods
BAD BAD EXPERIENCE
They advertise goods while they know they are out of stock, now i must wait till they make my bed while none of that is stated on their website otherwise i would've bothered to buy if i knew it will take this long to get it..
i would never again
Dear Yonela,
Thank you for your feedback. We are deeply sorry for the inconvenience. We are committed to provide the best possible customer experience. In 99% of cases, items advertised on our website are in fact in stock. Often when we are out of stock these items are temporarily removed. Some products such as headboards and bed bases are sometimes made to order especially when specific fabrics are chosen.
We apologise for not meeting your expectations on this transaction but do hope that you will consider us again in future.
Sincerely
Warm regards
CIELO
On behalf of the Cielo management team.
Dear Yonela,
Thank you for your feedback. We are deeply sorry for the inconvenience. We are committed to provide the best possible customer experience. In 99% of cases, items advertised on our website are in fact in stock. Often when we are out of stock these items are temporarily removed. Some products such as headboards and bed bases are sometimes made to order especially when specific fabrics are chosen.
We apologise for not meeting your expectations on this transaction but do hope that you will consider us again in future.
Sincerely
Warm regards
CIELO
On behalf of the Cielo management team.