DV
Dion V
1 reviews | Active since Jan 2018
10 Mar 2026, 09:58
Cielo review
Great products, undone by inattentive customer service and very poor delivery service
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Replies (1)
Cielo's replyOfficial
10 Mar 2026, 11:24Good day Dion
Thank you for sharing your experience with us.
We’re pleased to hear that you appreciate the quality of our products, but we’re truly sorry to learn that your experience with customer service and delivery did not meet your expectations. This is certainly not the standard of service we aim to provide.
Your feedback is important to us, and we will be reviewing this internally to understand what went wrong and where improvements can be made. We have tried to call you on the provided contact number to get more details about your experience, we would welcome the opportunity to assist and address your concerns.
Kind regards
Customer Service Team
Thank you for sharing your experience with us.
We’re pleased to hear that you appreciate the quality of our products, but we’re truly sorry to learn that your experience with customer service and delivery did not meet your expectations. This is certainly not the standard of service we aim to provide.
Your feedback is important to us, and we will be reviewing this internally to understand what went wrong and where improvements can be made. We have tried to call you on the provided contact number to get more details about your experience, we would welcome the opportunity to assist and address your concerns.
Kind regards
Customer Service Team
Cielo's reply10 Mar 2026, 11:24
Official
Good day Dion
Thank you for sharing your experience with us.
We’re pleased to hear that you appreciate the quality of our products, but we’re truly sorry to learn that your experience with customer service and delivery did not meet your expectations. This is certainly not the standard of service we aim to provide.
Your feedback is important to us, and we will be reviewing this internally to understand what went wrong and where improvements can be made. We have tried to call you on the provided contact number to get more details about your experience, we would welcome the opportunity to assist and address your concerns.
Kind regards
Customer Service Team
Thank you for sharing your experience with us.
We’re pleased to hear that you appreciate the quality of our products, but we’re truly sorry to learn that your experience with customer service and delivery did not meet your expectations. This is certainly not the standard of service we aim to provide.
Your feedback is important to us, and we will be reviewing this internally to understand what went wrong and where improvements can be made. We have tried to call you on the provided contact number to get more details about your experience, we would welcome the opportunity to assist and address your concerns.
Kind regards
Customer Service Team