Cielo replaced my order which was received broken twice!

It's taken since mid July to receive my completed order, which I finally received intact last week being the beginning of October. With 2 furniture items of the 4 items being received broken with the first delivery. Then on the second delivery, which was received to replace the broken items, the dresser was again received smashed. On the third delivery, all was received in a pristine condition. If it weren't for the lovely Sibongile in Customer Care, I would have cancelled my order a long time ago. Thank you Sibongile - you do your company proud! If only they had more staff like you.