AN
Ayatola N
1 reviews | Active since Feb 2020
23 Sept 2024, 12:07
Cielo poor bed quality
I’m extremely disappointed ☹️ . After spending so much money under the impression that I was buying quality beds. The bed base has been making a significant amount of noise, with a persistent squeaking sound that I can hear constantly and I’m sure my neighbors can hear that too 🤦🏾♀️. The base of the bed is extremely weak. Poorly made, iskhephe sama phepha, I wouldn't recommend it to anyone
Helpful (0)
Replies (1)0
Replies (1)
Cielo's replyOfficial
23 Sept 2024, 12:42Dear Ayatola,
Thank you for bringing this to our attention,
We are very sorry for the challenges you have faced with your order.
This is not the level of service we strive to deliver.
We will investigate with the customer service agent handling your case to see where we went wrong and how we can rectify this.
We sincerely apologize again for receiving the goods in the poor condition that you have.
We hope to have the opportunity to turn your negative shopping experience into a positive one.
Kind Regards,
Customer Service team.
Thank you for bringing this to our attention,
We are very sorry for the challenges you have faced with your order.
This is not the level of service we strive to deliver.
We will investigate with the customer service agent handling your case to see where we went wrong and how we can rectify this.
We sincerely apologize again for receiving the goods in the poor condition that you have.
We hope to have the opportunity to turn your negative shopping experience into a positive one.
Kind Regards,
Customer Service team.
Cielo's reply23 Sept 2024, 12:42
Official
Dear Ayatola,
Thank you for bringing this to our attention,
We are very sorry for the challenges you have faced with your order.
This is not the level of service we strive to deliver.
We will investigate with the customer service agent handling your case to see where we went wrong and how we can rectify this.
We sincerely apologize again for receiving the goods in the poor condition that you have.
We hope to have the opportunity to turn your negative shopping experience into a positive one.
Kind Regards,
Customer Service team.
Thank you for bringing this to our attention,
We are very sorry for the challenges you have faced with your order.
This is not the level of service we strive to deliver.
We will investigate with the customer service agent handling your case to see where we went wrong and how we can rectify this.
We sincerely apologize again for receiving the goods in the poor condition that you have.
We hope to have the opportunity to turn your negative shopping experience into a positive one.
Kind Regards,
Customer Service team.