TP
Teresa P

1 reviews | Active since Nov 2011

16 Feb 2026, 14:38

Cielo Outdoor Furniture

We ordered a full patio lounge set and a swing chair - all with protective covers made to order, from Cielo in October 2025. It was delivered in November whilst we were overseas. On our return at the beginning of December we opened the boxes and assembled the furniture. The swing and cover are perfect. The lounge set was sent with the incorrect covers and *****s for the arm chairs. Since then, we have been waiting for Cielo to replace these items with no luck. Every two weeks we get an email saying they are out of stock and delivery has been delayed. Unacceptable and very disappointing - we have not used the furniture waiting for this. No end in sight.

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Replies (1)
Cielo
Cielo's reply16 Feb 2026, 16:55
Official
Good day Teresa 

Thank you for your review. 

We have tried to contact you on your provided contact number however you were unavailable at the time. We apologise for the inconvenience caused and we are currently investigating so we may find the best solution for you. 

We will try to contact you again soon. Please look out for the call.

Kind Regards
Customer Service Team