MN
Makhuba N

1 reviews | Active since Mar 2023

16 Mar 2023, 10:40

Cielo online

2 of the pots were had chipped, they sent someone to collect and do an exchange, the 2 that were delivered and 1 was still damaged. It was my first and last time shopping with cielo online

0
Replies (1)
Cielo
Cielo's reply20 Mar 2023, 10:36
Official
Dear Makhuba
Thank you for your review.
We are truly sorry for your customer service experience.

We therefore would like to apologize for not meeting your expectations in this regard. Your feedback is well received and concerns are noted. We will do due diligence to ascertain the root cause of your recurring issue. 
This will be given our utmost attention.
As a valued customer. We would like to thank you for your business and support. 

We would once again like to apologize for the service experienced and inconvenience incurred.
Kind RegardsCustomer Care

Best regards,