Cielo - Non existent Customer Service

I would suggest people not buy any furniture from Cielo. Their customer service is non-existent. I bought a bed set from them and it broke within a week. They committed to replace the bed on Thursday ( 26 September ) at 10:30. Despite numerous phone calls, they have still not replaced the bed. So I now have a R 12 000 broken bed that Cielo keeps making promises to replace but does not show up