LF
Lynne F

1 reviews | Active since Dec 2023

19 Dec 2023, 18:14

Cielo, never again!

On 12th October 2022 I ordered a base and mattress. Its now been more than 2 months and still I have not received any bed or mattress. I've made numerous calls and sent numerous emails expressing my dissatisfaction. Aftee waiting for 2 months I decided to threaten then hello peter and then suddenly I got a phone call to offer me a R750 voucher which declined. Its almost Christmas and still no communication, I've been emailing for days now and not a word. I will never purchase from this place again. Terrible service

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Replies (1)
Cielo
Cielo's reply20 Dec 2023, 11:59
Official
Good day Lynne 

Thank you for your feedback. 

As advised the order is being expedited and the new tracking details will be sent via email very soon. 

Also, the voucher has also been issued. 

Thank you for your understanding.

Kind Regards 
Customer Service Team  

Best regards,