AV
Anton V

1 reviews | Active since Feb 2015

28 Apr 2020, 21:18

Cielo mislead me-offering a special and once I have paid advising they do not have stock

I bought cookware advertised by Cielo on 27 April..I paid cash for it including transport.

A few hours later I received an email that Cielo is out of stock and they expect new stock end June (3 months later).

Very poor -keeping my cash and thats it.

0
Replies (1)
Cielo
Cielo's reply29 Apr 2020, 09:44
Official
Dear Anton,

Thank you for your review.

I am truly sorry that you’ve had this experience with your purchase.

Please note that I have requested for some clarity regarding your issue.                                                                                                            I will contact you directly in order to discuss the matter further.

 

Kindly accept our apologies for any inconvenience incurred.

 

Sincerely,

 

The Customer Service Department