AV
Anton V
1 reviews | Active since Feb 2015
28 Apr 2020, 21:18
Cielo mislead me-offering a special and once I have paid advising they do not have stock
I bought cookware advertised by Cielo on 27 April..I paid cash for it including transport.
A few hours later I received an email that Cielo is out of stock and they expect new stock end June (3 months later).
Very poor -keeping my cash and thats it.
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Replies (1)Cielo's replyOfficial
29 Apr 2020, 09:44Dear Anton,
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase.
Please note that I have requested for some clarity regarding your issue. I will contact you directly in order to discuss the matter further.
Kindly accept our apologies for any inconvenience incurred.
Sincerely,
The Customer Service Department
Cielo's reply29 Apr 2020, 09:44
Official
Dear Anton,
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase.
Please note that I have requested for some clarity regarding your issue. I will contact you directly in order to discuss the matter further.
Kindly accept our apologies for any inconvenience incurred.
Sincerely,
The Customer Service Department
