HZ
Helen Z
1 reviews | Active since Jan 2024
06 Sept 2024, 21:22
Cielo is worth it
I ordered a coffee table on-line. It is an excellent product and I had good service from the company. I would have awarded five stars except for the fact that delivery was estimated to happen in July, but was delayed till August. However the product, the courier and the after-sales-service were superb.
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Cielo's replyOfficial
09 Sept 2024, 08:36Dear Helen,
Thank you for your thoughtful review and for sharing your experience.
We’re delighted to hear that you’re pleased with the coffee table, our service, and the after-sales support.
We sincerely apologize for the delay in delivery and appreciate your understanding.
Your feedback is valuable, and we will use it to improve our processes to ensure timely delivery in the future.
Kind Regards,
Customer Service Team
Thank you for your thoughtful review and for sharing your experience.
We’re delighted to hear that you’re pleased with the coffee table, our service, and the after-sales support.
We sincerely apologize for the delay in delivery and appreciate your understanding.
Your feedback is valuable, and we will use it to improve our processes to ensure timely delivery in the future.
Kind Regards,
Customer Service Team
Cielo's reply09 Sept 2024, 08:36
Official
Dear Helen,
Thank you for your thoughtful review and for sharing your experience.
We’re delighted to hear that you’re pleased with the coffee table, our service, and the after-sales support.
We sincerely apologize for the delay in delivery and appreciate your understanding.
Your feedback is valuable, and we will use it to improve our processes to ensure timely delivery in the future.
Kind Regards,
Customer Service Team
Thank you for your thoughtful review and for sharing your experience.
We’re delighted to hear that you’re pleased with the coffee table, our service, and the after-sales support.
We sincerely apologize for the delay in delivery and appreciate your understanding.
Your feedback is valuable, and we will use it to improve our processes to ensure timely delivery in the future.
Kind Regards,
Customer Service Team