LB
Londiwe B
1 reviews | Active since Apr 2019
06 Sept 2024, 09:14
Cielo is full of ****!
I bought a bed with a headboard from cielo on the 27th of august n i was told that i will get it after 2 months mind you this was after i had paid
And there is no where in their site that says you have to have to wait that long to get your stuff
And they lack communication so bad that i have to call them myself for updated
What kind of a store is that im so annoyed😡
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Cielo's replyOfficial
06 Sept 2024, 10:38Dear Londiwe,
Thank you for bringing this to our attention.
We sincerely apologize for the delay in receiving your order and the lack of communication from our sales team.
This is not the level of service we strive to deliver.
We will investigate and provide you with a detailed update shortly.
Kind Regards
Customer Service Team.
Thank you for bringing this to our attention.
We sincerely apologize for the delay in receiving your order and the lack of communication from our sales team.
This is not the level of service we strive to deliver.
We will investigate and provide you with a detailed update shortly.
Kind Regards
Customer Service Team.
Cielo's reply06 Sept 2024, 10:38
Official
Dear Londiwe,
Thank you for bringing this to our attention.
We sincerely apologize for the delay in receiving your order and the lack of communication from our sales team.
This is not the level of service we strive to deliver.
We will investigate and provide you with a detailed update shortly.
Kind Regards
Customer Service Team.
Thank you for bringing this to our attention.
We sincerely apologize for the delay in receiving your order and the lack of communication from our sales team.
This is not the level of service we strive to deliver.
We will investigate and provide you with a detailed update shortly.
Kind Regards
Customer Service Team.