Cielo is a huge disappointment

No words can express how disappointed I am and how upset I am with Cielo/Wheco!!! I’m sorry the service I have received from them is the worst!!! All I want is a refund of my money so I can actually order from a company that takes customers seriously.

I ordered bar chairs beginning of this month. Then I later discovered that the goods could not be delivered they were damaged. They sorted that out and sent me a waybill number. Upon tracking the order says it’s going to an Irene person in Johannesburg and I’m in Cape Town. I called the courier company and they were so kind and did indeed confirm that my order is in Johannesburg an incorrect sticker was attached at the Wheco warehouse. No words can explain this situation it’s beyond me.