AT
Akhona T
1 reviews | Active since Apr 2014
29 Jun 2020, 09:53
Cielo has horrible customer service
Cielo has the worst customer service. I have been waiting for a delivery, for an order made on April 30th. I have called them multiple times and all I get are just empty promises. No one cares.
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Replies (1)
Cielo's replyOfficial
30 Jun 2020, 00:42Dear Akhona
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase and delivery.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard. Your matter at hand has been expedited and given urgent attention.
The agent will further engage you to finalize.
Kindly accept our apologies for any inconvenience incurred.
Warm Regards
Customer Service Department
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase and delivery.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard. Your matter at hand has been expedited and given urgent attention.
The agent will further engage you to finalize.
Kindly accept our apologies for any inconvenience incurred.
Warm Regards
Customer Service Department
Cielo's reply30 Jun 2020, 00:42
Official
Dear Akhona
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase and delivery.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard. Your matter at hand has been expedited and given urgent attention.
The agent will further engage you to finalize.
Kindly accept our apologies for any inconvenience incurred.
Warm Regards
Customer Service Department
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase and delivery.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard. Your matter at hand has been expedited and given urgent attention.
The agent will further engage you to finalize.
Kindly accept our apologies for any inconvenience incurred.
Warm Regards
Customer Service Department