NB
Naomi B
1 reviews | Active since Dec 2021
13 Aug 2024, 16:48
Cielo Furnutire - Bad customer service
I went to 3 different stores - Waterkant & Somerset west in Cape Town as well as Design Quarters in Fourways. Both stores in Cape Town offered really bad service and was less than helpful. If I could find the furnitire anywhere else, I would not have done the purchase at your Sonerset store. But I love my new furnitire.
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Cielo's replyOfficial
13 Aug 2024, 17:03Dear Naomi
Thank you for taking the time to share your feedback.
We are truly sorry to hear about the service issues you encountered at our stores.
This is certainly not the experience we aim to provide, and we appreciate you bringing it to our attention.
We are committed to offering excellent service and will be addressing your concerns with our teams at those stores to ensure improvements are made.
Your satisfaction is incredibly important to us.
Kind Regards
Customer service team
Thank you for taking the time to share your feedback.
We are truly sorry to hear about the service issues you encountered at our stores.
This is certainly not the experience we aim to provide, and we appreciate you bringing it to our attention.
We are committed to offering excellent service and will be addressing your concerns with our teams at those stores to ensure improvements are made.
Your satisfaction is incredibly important to us.
Kind Regards
Customer service team
Cielo's reply13 Aug 2024, 17:03
Official
Dear Naomi
Thank you for taking the time to share your feedback.
We are truly sorry to hear about the service issues you encountered at our stores.
This is certainly not the experience we aim to provide, and we appreciate you bringing it to our attention.
We are committed to offering excellent service and will be addressing your concerns with our teams at those stores to ensure improvements are made.
Your satisfaction is incredibly important to us.
Kind Regards
Customer service team
Thank you for taking the time to share your feedback.
We are truly sorry to hear about the service issues you encountered at our stores.
This is certainly not the experience we aim to provide, and we appreciate you bringing it to our attention.
We are committed to offering excellent service and will be addressing your concerns with our teams at those stores to ensure improvements are made.
Your satisfaction is incredibly important to us.
Kind Regards
Customer service team