CB
Carmen B
1 reviews | Active since Feb 2013
05 Dec 2024, 09:18
Cielo furniture - shockinghorrible disappointment
After years of contemplation I finally budgeted for some Cielo furniture and am horribly disappointed in the craftmanship at this price, especially from this Brand. My pedestals look asif they have been assembled in a backyard, the drawers don;t even have runners, causing them to jam and stick. Not an easy task at all. Being a carpenter myself, the wood has not even been treated/finished off effectively. What a depressing and disappointing decision this has been. Cielo you are grossly overrated!!!!
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Replies (1)Cielo's replyOfficial
05 Dec 2024, 10:25Dear Carmen,
We are truly sorry to hear about your disappointing experience with our furniture.
We understand your frustration, this is not the standard of craftsmanship we strive for, and we deeply regret that the product did not meet your expectations.
Please anticipate a call from us to address the issues and work on a resolution.
Your feedback is important, and we are committed to making things right.
Kind Regards,
Customer Service Team
We are truly sorry to hear about your disappointing experience with our furniture.
We understand your frustration, this is not the standard of craftsmanship we strive for, and we deeply regret that the product did not meet your expectations.
Please anticipate a call from us to address the issues and work on a resolution.
Your feedback is important, and we are committed to making things right.
Kind Regards,
Customer Service Team
Cielo's reply05 Dec 2024, 10:25
Official
Dear Carmen,
We are truly sorry to hear about your disappointing experience with our furniture.
We understand your frustration, this is not the standard of craftsmanship we strive for, and we deeply regret that the product did not meet your expectations.
Please anticipate a call from us to address the issues and work on a resolution.
Your feedback is important, and we are committed to making things right.
Kind Regards,
Customer Service Team
We are truly sorry to hear about your disappointing experience with our furniture.
We understand your frustration, this is not the standard of craftsmanship we strive for, and we deeply regret that the product did not meet your expectations.
Please anticipate a call from us to address the issues and work on a resolution.
Your feedback is important, and we are committed to making things right.
Kind Regards,
Customer Service Team
