LS
Laurika S
1 reviews | Active since Aug 2022
24 Aug 2022, 11:50
Cielo Furniture Customer Service Dept lacking
All is well if initial purchase goes according to plan but if furniture needs to be exchanged brace yourself. It. Original purchase took place mid June. I then has the great misfortune to deal firstly with Chante and then Pelisa at Customer Service. Issue still not sorted.
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Replies (2)
Cielo's replyOfficial
24 Aug 2022, 12:08Dear Laurika
Thank you for your review.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard.
Your matter at hand has been expedited and given urgent attention.
Kindly accept our apologies for all inconvenience incurred.
Kind RegardsCustomer Service
Thank you for your review.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard.
Your matter at hand has been expedited and given urgent attention.
Kindly accept our apologies for all inconvenience incurred.
Kind RegardsCustomer Service
Cielo's reply24 Aug 2022, 12:08
Official
Dear Laurika
Thank you for your review.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard.
Your matter at hand has been expedited and given urgent attention.
Kindly accept our apologies for all inconvenience incurred.
Kind RegardsCustomer Service
Thank you for your review.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard.
Your matter at hand has been expedited and given urgent attention.
Kindly accept our apologies for all inconvenience incurred.
Kind RegardsCustomer Service
LS
Laurika S's updateReviewer Update
24 Aug 2022, 12:12Thanks so much for your speedy response. This is much appreciated!
LS
Laurika S's update24 Aug 2022, 12:12
Reviewer Update
Thanks so much for your speedy response. This is much appreciated!