PP
Pierre P

1 reviews | Active since Jan 2020

20 Sept 2024, 15:16

Cielo furniture a bad buy

Bought a new Villora patio table from Cielo furniture, all the *****s and washers and assembly hardware were missing phoned the Centurion branch, I am only getting excuses why they can not supply the assembly hardware. I would recommend only buying fully assembled items from Cielo or nothing at all as even they are not sure what is in the boxes. I tried to have them come collect their table which is also an problem. Looks like I bought a table which I can not return nor assemble. So be informed before buying from them. Were planning on buying other furniture from them, Cielo have made sure I will not buy anything from them again.

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Replies (1)
Cielo
Cielo's reply20 Sept 2024, 16:25
Official
Good day Mr Prinsloo 

Thank you for taking the call. 

An aftersales enquiry has been logged for you. You will be contacted by the customer care team soon to make arrangements for the exchange. 

I apologise again for the inconvenience caused. 

Kind regards 
Customer Service Team.