Cielo Furniture

I have bought furniture from Cielo furniture twice now. First in 2023 and January 2024. The shops are very nice and the sales people very helpful when you want to buy furniture. However, never ever have them deliver furniture to you!!!! When you phone to query the wrong delivery and wrong day delivery they are extremely unhelpful and just don't care!!!! When you phone to speak to a manager the receptionist wants to "Solve your problem" and states the manager is not theirs.....then when you keep on questioning the receptionist who have no idea what is happening around her and then eventually hand the phone to a second sales person...keep in mind they never have managers in the store....states, it is not actually Cielo who is at fault but their courier. That even makes it worse!!!! You buy furniture worth thousands of Rands but it is not Cielo's problem and they cannot take responsibility but the 3rd party they use for deliveries! I truely belief Cielo can be a leader in furniture sales. But I don't want to struggle with buying anything from a company who cannot even use a courier that is so ***********!!!! If you buy from Cielo make sure you take delivery from the store you buy from!!!!