ES
Estelle S
1 reviews | Active since Jan 2023
19 Jan 2023, 15:22
Cielo Drew Headboard king size
Headboard received was badly damaged - definitely wasn’t a new item, appeared to have been something that was previously returned. Even the plastic wrapping was “old” Complaint lodged and it took forever to get a refund. Will not be ordering anything again.
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Replies (1)Cielo's replyOfficial
20 Jan 2023, 08:10Dear Estelle
Thank you for your review.
We are truly sorry for your customer service experience.We therefore would like to apologize for not meeting your expectations in this regard. Your feedback is well received and concerns are noted.
As a valued customer. We would like to thank you for your business and support.
We would once again like to apologize for the service experienced and inconvenience incurred.
Kind RegardsCustomer Care
Thank you for your review.
We are truly sorry for your customer service experience.We therefore would like to apologize for not meeting your expectations in this regard. Your feedback is well received and concerns are noted.
As a valued customer. We would like to thank you for your business and support.
We would once again like to apologize for the service experienced and inconvenience incurred.
Kind RegardsCustomer Care
Cielo's reply20 Jan 2023, 08:10
Official
Dear Estelle
Thank you for your review.
We are truly sorry for your customer service experience.We therefore would like to apologize for not meeting your expectations in this regard. Your feedback is well received and concerns are noted.
As a valued customer. We would like to thank you for your business and support.
We would once again like to apologize for the service experienced and inconvenience incurred.
Kind RegardsCustomer Care
Thank you for your review.
We are truly sorry for your customer service experience.We therefore would like to apologize for not meeting your expectations in this regard. Your feedback is well received and concerns are noted.
As a valued customer. We would like to thank you for your business and support.
We would once again like to apologize for the service experienced and inconvenience incurred.
Kind RegardsCustomer Care
