EvdW
Ernst van der Wal
1 reviews | Active since Jan 2019
24 Nov 2022, 15:40
Cielo Delivery Service
I don't understand why Cielo charges a hefty delivery fee, and then make use of a terrible delivery company such as Petals, whose service is absolutely dismal. They receive the lowest ratings, yet Cielo decided to use them for some reason.
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Replies (1)
Cielo's replyOfficial
24 Nov 2022, 16:01Dear Ernst
Thank you for your review.
We sincerely apologize for the inconvenience received with the delivery arrangements of your order.
This is not the service we strive for. We are looking into the matter for you in order for your delivery to be done.
We are hoping that your dissatisfaction will be eased after our call and that you will consider us again in future.
We sincerely appreciate your business and support.
Kind Regards
Customer Care
Thank you for your review.
We sincerely apologize for the inconvenience received with the delivery arrangements of your order.
This is not the service we strive for. We are looking into the matter for you in order for your delivery to be done.
We are hoping that your dissatisfaction will be eased after our call and that you will consider us again in future.
We sincerely appreciate your business and support.
Kind Regards
Customer Care
Cielo's reply24 Nov 2022, 16:01
Official
Dear Ernst
Thank you for your review.
We sincerely apologize for the inconvenience received with the delivery arrangements of your order.
This is not the service we strive for. We are looking into the matter for you in order for your delivery to be done.
We are hoping that your dissatisfaction will be eased after our call and that you will consider us again in future.
We sincerely appreciate your business and support.
Kind Regards
Customer Care
Thank you for your review.
We sincerely apologize for the inconvenience received with the delivery arrangements of your order.
This is not the service we strive for. We are looking into the matter for you in order for your delivery to be done.
We are hoping that your dissatisfaction will be eased after our call and that you will consider us again in future.
We sincerely appreciate your business and support.
Kind Regards
Customer Care