BS
Birgit S
1 reviews | Active since May 2022
13 May 2022, 12:21
Cielo Customer Service
An article, purchased at Cielo was delivered, damaged during transport. Cielo Customer Service immediately reacted and proposed an exchange. The damaged article was collected and a replacement, in pristine condition, was delivered. During the process of exchange, the Customer Service agent continuously updated us in a friendly way and with factual information. A compliment to Cielo Customer Service!
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Cielo's replyOfficial
13 May 2022, 13:05Dear Birgit
Thank you for your positive review. We would like to thank you for your awesome commendation for Sibongile. We will most definitely convey your sentiments to her and our Management Team. We are very glad that your aftersales service has been a seamless one. We appreciate your support. We hope to be of service again soon! As a valued customer, we would like to thank you for your business and support. Kind RegardsCustomer Care
Thank you for your positive review. We would like to thank you for your awesome commendation for Sibongile. We will most definitely convey your sentiments to her and our Management Team. We are very glad that your aftersales service has been a seamless one. We appreciate your support. We hope to be of service again soon! As a valued customer, we would like to thank you for your business and support. Kind RegardsCustomer Care
Cielo's reply13 May 2022, 13:05
Official
Dear Birgit
Thank you for your positive review. We would like to thank you for your awesome commendation for Sibongile. We will most definitely convey your sentiments to her and our Management Team. We are very glad that your aftersales service has been a seamless one. We appreciate your support. We hope to be of service again soon! As a valued customer, we would like to thank you for your business and support. Kind RegardsCustomer Care
Thank you for your positive review. We would like to thank you for your awesome commendation for Sibongile. We will most definitely convey your sentiments to her and our Management Team. We are very glad that your aftersales service has been a seamless one. We appreciate your support. We hope to be of service again soon! As a valued customer, we would like to thank you for your business and support. Kind RegardsCustomer Care