RR
Risuna R
1 reviews | Active since Nov 2021
25 Nov 2021, 20:39
Cielo Cast Iron Pots Disappointment
I bought cast iron pots from them, after being sold a dream by their sales person only for the pots to disappoint me. Doesn’t matter what your stove setting is, Cielo pots will always burn whatever you are cooking. Funny thing is they even burn while heating the oil. PLEASE DONT BUY CIELO POTS, they are the worst pots anyone can ever purchase. At this point LeCreuset might be the only hope. When you complain to their customer service they tell you “please use low heat”. So save your money.
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Replies (1)Cielo's replyOfficial
27 Nov 2021, 07:51Dear Risuna,
We sincerely apologize for the inconvenience caused.
Please note that the matter is being handled with the utmost urgency.
Our Agent will be in contact with you soonest.
Kind Regards,
Customer Care
We sincerely apologize for the inconvenience caused.
Please note that the matter is being handled with the utmost urgency.
Our Agent will be in contact with you soonest.
Kind Regards,
Customer Care
Cielo's reply27 Nov 2021, 07:51
Official
Dear Risuna,
We sincerely apologize for the inconvenience caused.
Please note that the matter is being handled with the utmost urgency.
Our Agent will be in contact with you soonest.
Kind Regards,
Customer Care
We sincerely apologize for the inconvenience caused.
Please note that the matter is being handled with the utmost urgency.
Our Agent will be in contact with you soonest.
Kind Regards,
Customer Care
