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Maggie M
1 reviews | Active since Nov 2023
16 Nov 2023, 09:24
Cielo Ballito Junction
The customer service was really wonderful and they delivered in a shorter time than I had expected. The only thing I wasn't happy about was the lack of prior communication about the date of delivery. Instead of calling me prior to arrange properly, they called when they arrived at my apartment gate and had to deliver to my workplace instead because I was at work at the time.
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Cielo's replyOfficial
16 Nov 2023, 10:29Good day Maggie
Thank you for sharing your feedback about your recent experience with our customer service.
We're delighted to hear that you found our service to be wonderful and that the delivery time exceeded your expectations.
As we make use of third party couriers, we are unable to confirm the exact date of delivery however tracking details are sent to all clients via email.
We value your business and appreciate the opportunity to improve based on your valuable feedback.
Thank you for choosing us, and we hope to serve you even better in the future.
Kind Regards
Customer Service Team
Thank you for sharing your feedback about your recent experience with our customer service.
We're delighted to hear that you found our service to be wonderful and that the delivery time exceeded your expectations.
As we make use of third party couriers, we are unable to confirm the exact date of delivery however tracking details are sent to all clients via email.
We value your business and appreciate the opportunity to improve based on your valuable feedback.
Thank you for choosing us, and we hope to serve you even better in the future.
Kind Regards
Customer Service Team
Cielo's reply16 Nov 2023, 10:29
Official
Good day Maggie
Thank you for sharing your feedback about your recent experience with our customer service.
We're delighted to hear that you found our service to be wonderful and that the delivery time exceeded your expectations.
As we make use of third party couriers, we are unable to confirm the exact date of delivery however tracking details are sent to all clients via email.
We value your business and appreciate the opportunity to improve based on your valuable feedback.
Thank you for choosing us, and we hope to serve you even better in the future.
Kind Regards
Customer Service Team
Thank you for sharing your feedback about your recent experience with our customer service.
We're delighted to hear that you found our service to be wonderful and that the delivery time exceeded your expectations.
As we make use of third party couriers, we are unable to confirm the exact date of delivery however tracking details are sent to all clients via email.
We value your business and appreciate the opportunity to improve based on your valuable feedback.
Thank you for choosing us, and we hope to serve you even better in the future.
Kind Regards
Customer Service Team