Cielo - Bad Quality and Worse backup service.

I placed a rather large order on the 24 September. items arrived on 29'th. Not Bad. 3 Items BADLY damaged out of box and Informed them the same day. I was told to "REPACK" save for transport - or I will be liable for further damages. Well 8 days later... still no collection after daily contact and promises. Refund can only take place once all items are deivered to their stores in PE. Helpdesk - Only the same don't care " sorry for your problem " attetude.