KS
Keryn, Strehler

1 reviews | Active since Nov 2024

15 Nov 2024, 13:21

Cielo after service

We purchased a rocking chair off the floor - "as is". There were no scratches or marks, however, after 3 weeks, the armrest cracked. We contacted Cielo & after establishing that it was a warranty issue, Cielo arranged for furniture restorers to collect; restore & return the chair to our home. It is in mint condition - stronger than before. Cielo followed up regularly until the job was completed. Happy customer! Thank you, Cielo.

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Replies (1)
Cielo
Cielo's reply15 Nov 2024, 13:30
Official
Dear Keryn, 

Thank you for taking the time to share your experience with us.

We’re so glad to hear that you’re satisfied with the resolution and that your rocking chair is now in mint condition. 

We value your feedback and support and we hope to be of service again soon!

Kind Regards, 
Customer Service Team.