JM
Jordan M

1 reviews | Active since Dec 2024

10 Dec 2024, 07:31

Cielo After Sales Service

I recently ordered furniture from Ceilo and experienced a problem with my order. However, the customer service I received from Pelisa in the after-sales department was truly outstanding. She went above and beyond to resolve the issue and ensure that an exchange was arranged smoothly.

Pelisa handled everything with professionalism, friendliness, and efficiency, making what could have been a stressful situation much easier to navigate. Her dedication and excellent service make her a great asset to Ceilo, and I’m truly grateful for her help.

Well done, Pelisa, and thank you for your exceptional service!

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Replies (1)
Cielo
Cielo's reply10 Dec 2024, 09:15
Official
Dear Jordan, 

Thank you so much for sharing your experience with us. 

We truly appreciate your kind words and are delighted to hear that Pelisa was able to assist you in resolving the issue with your order. 

We strive to provide the best possible service, and it’s wonderful to know that Pelisa’s professionalism, friendliness, and efficiency had a positive impact on your experience.

Your feedback means a lot to us, and we’ll be sure to pass along your compliments to Pelisa. 

We look forward to serving you again soon. 

Kind Regards, 
Customer Service Team