ND
Norman D

1 reviews | Active since Sept 2020

02 Sept 2020, 19:09

Cielo - a pleasure to deal with.

Compliments to Cielo and their staff that we interacted with. From our initial visit to their Bay West Mall (PE) store, served by Melissa then the following day our inquiry was handled by Faieka which culminated in our placing our order which was delivered to an out of PE destination five days later, well done. Unfortunately when we got the table home and unpacked it it was found to be damaged. We recorded such with Faieka who passed the matter onto customer service and after due process, which must be fully understood and appreciated a replacement table was delivered some ten days later - thank you Simbabalwe and subsequently Dayyanah for your efficiency and courteous service. Well done Cielo.

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Replies (1)
Cielo
Cielo's reply03 Sept 2020, 06:26
Official
Thank you for your positive review.

We would like to thank you for your awesome commendation for our respective staff at Cielo. We will most definitely convey your sentiments to them and our Management Team.

We are very glad that your aftersales service has been a seamless one.
We appreciate your support. We hope to be of service again soon!

As a valued customer, we would like to thank you for your business and support. 

 
 Warm Regards
 
 Customer Care Department