DC
Devin C
1 reviews | Active since Mar 2020
12 Mar 2024, 16:27
Cielo
Good day,
Went into your Brooklyn store to purchase Arcadia dinning room table and sideboard. Was going to buy 8 chairs to match set. Would’ve probably spent close to 40k.
Arcadia set was not on display besides a flimsy console table which probably wasn’t put together right.
Sales lady gave me no option to view set before purchasing.
Will probably land up going to Coricraft after this experience.
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Cielo's replyOfficial
13 Mar 2024, 14:46Dear Devin
Thank you for your review.
We are truly sorry for your customer service experience. We would like to apologize for not meeting your expectations in this regard.
Please be assured that we take heed of your complaint and that we make every effort to continuously improve our customer service delivery.
We hope your dissatisfaction will ease in the near future, and will consider us, as a preferred retail option.
Kind Regards
Customer Care
Thank you for your review.
We are truly sorry for your customer service experience. We would like to apologize for not meeting your expectations in this regard.
Please be assured that we take heed of your complaint and that we make every effort to continuously improve our customer service delivery.
We hope your dissatisfaction will ease in the near future, and will consider us, as a preferred retail option.
Kind Regards
Customer Care
Cielo's reply13 Mar 2024, 14:46
Official
Dear Devin
Thank you for your review.
We are truly sorry for your customer service experience. We would like to apologize for not meeting your expectations in this regard.
Please be assured that we take heed of your complaint and that we make every effort to continuously improve our customer service delivery.
We hope your dissatisfaction will ease in the near future, and will consider us, as a preferred retail option.
Kind Regards
Customer Care
Thank you for your review.
We are truly sorry for your customer service experience. We would like to apologize for not meeting your expectations in this regard.
Please be assured that we take heed of your complaint and that we make every effort to continuously improve our customer service delivery.
We hope your dissatisfaction will ease in the near future, and will consider us, as a preferred retail option.
Kind Regards
Customer Care