JS
Jade S
1 reviews | Active since Apr 2024
04 Apr 2024, 11:13
Cielo
Unfortunately I returned the product, but the customer service from their side with regards to collecting and refunding the product was excellent and very clear communication at every step.
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Cielo's replyOfficial
04 Apr 2024, 12:18Good day Jade,
We're glad to hear that our team was able to assist you with the return process efficiently and that you found our communication clear at every step. Providing excellent customer service is a top priority for us, and we're delighted to hear that we were able to meet your expectations in this regard.
While we're disappointed that the product wasn't suitable for your needs, we hope that you'll consider shopping with us again in the future. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us directly.
We appreciate your business and hope to have the opportunity to serve you again soon.
Regards
Customer Care Services
We're glad to hear that our team was able to assist you with the return process efficiently and that you found our communication clear at every step. Providing excellent customer service is a top priority for us, and we're delighted to hear that we were able to meet your expectations in this regard.
While we're disappointed that the product wasn't suitable for your needs, we hope that you'll consider shopping with us again in the future. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us directly.
We appreciate your business and hope to have the opportunity to serve you again soon.
Regards
Customer Care Services
Cielo's reply04 Apr 2024, 12:18
Official
Good day Jade,
We're glad to hear that our team was able to assist you with the return process efficiently and that you found our communication clear at every step. Providing excellent customer service is a top priority for us, and we're delighted to hear that we were able to meet your expectations in this regard.
While we're disappointed that the product wasn't suitable for your needs, we hope that you'll consider shopping with us again in the future. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us directly.
We appreciate your business and hope to have the opportunity to serve you again soon.
Regards
Customer Care Services
We're glad to hear that our team was able to assist you with the return process efficiently and that you found our communication clear at every step. Providing excellent customer service is a top priority for us, and we're delighted to hear that we were able to meet your expectations in this regard.
While we're disappointed that the product wasn't suitable for your needs, we hope that you'll consider shopping with us again in the future. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us directly.
We appreciate your business and hope to have the opportunity to serve you again soon.
Regards
Customer Care Services